Terms and Conditions

Welcome to Embody Health Osteopathy!

These terms and conditions outline the rules and regulations for the use of Embody Health Osteopathy's Website, located at https://embodyhealthosteo.com.au.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Embody Health Osteopathy if you do not agree to take all of the terms and conditions stated on this page.

Content

Proper care has been taken to ensure that the information provided on this Website is accurate. However, we cannot guarantee or accept legal liability for the accuracy, reliability, timeliness, or completeness of the content on this Website or linked sites. Information should be used as general guidance and should not replace professional advice.

We do not guarantee the accuracy of content or statements on this Website. All information is general, and Services are provided without warranty, except as required by law. We are not liable for damages incurred through the use of this Website or Services.

You agree to indemnify and hold us harmless from all claims, damages, liabilities, and legal expenses arising from your use of this Website, Services, or information provided here, directly or through third parties acting on your behalf.

Public comments deemed unlawful, defamatory, abusive, fraudulent, obscene, or otherwise inappropriate may be refused publication or removed at our discretion.

Consultations

An appointment at Embody Health Osteopathy will comprise of:

An online patient consent form (for initial appointments) to be completed prior to your arrival.

A thorough case history, assessment, and treatment undertaken by your practitioner.

Treatment will only proceed if clinically indicated and after obtaining informed patient consent.

If treatment is indicated, your practitioner will explain the assessment process, proposed techniques or exercises, and any potential risks involved.

Should it be determined, after your consultation, that you are not a candidate for osteopathic treatment, your practitioner may recommend appropriate referral to another healthcare provider. In such instances, the full consultation fee remains payable.

Payment is required at the time of your consultation. Private health insurance rebates may be available if you have the appropriate osteopathy cover in your extras policy.

Online Bookings

When you register online as a patient, you may receive emails from us. You have the option to unsubscribe from these emails at any time.

Online Forms

All digital forms completed by you are securely transferred to your medical file held on our practice management system Cliniko. These forms and files are part of your confidential medical record and are used solely for clinical purposes.

Cancellations

We have a strict 24-hour cancellation policy. By booking an appointment with us and consenting to treatment, you agree to provide us with a minimum of 24 hours’ notice for cancelling or rescheduling an appointment. Failure to do so may result in a cancellation fee of up to 100% of the scheduled consultation fee.

We understand that situations outside of your control may occur. In these cases, we will have open communication with you before applying a cancellation fee.

We appreciate your respect for our practitioners' time and for other patients who may be waiting for appointments.

If a cancellation fee is applied, treatment will not be possible until the fee is paid in full.

Schedule of Fees

All fees are payable at the time of your consultation.

Rebates from private health funds may be available if you hold appropriate osteopathy cover in your extras.

Please email or call us prior to your appointment for the current fee schedule.

Fees may change without notice.

Embody Health Osteopathy may charge a gap fee to all third-party payments, with the consultation fee to be paid in full on the day. Third-party payments include those made by Medicare, and Private Health Insurers. Patients must bring any necessary documentation for claims, including relevant DVA, Enhanced Primary Care Management Plan referrals.

Intellectual Property and Copyright

Unless otherwise stated, Embody Health Osteopathy and/or its licensors own the intellectual property rights for all material on this website. All rights are reserved. You may access this from Embody Health Osteopathy for your personal use, subject to restrictions set in these terms.

You must not:

Copy or republish material from Embody Health Osteopathy

Sell, rent, or sub-license material from Embody Health Osteopathy

Reproduce, duplicate or copy material from Embody Health Osteopathy

Redistribute content from Embody Health Osteopathy

External Links

This website may include links to external sites for your convenience. These links do not imply endorsement, and we are not liable for any loss or damage arising from their use.

You may link to our Website’s articles or pages but must not imply approval or endorsement without our express written consent. We may withdraw this consent at any time.

Privacy Policy

Personal information you provide is handled in accordance with our Privacy Policy. However, absolute confidentiality cannot be guaranteed in circumstances beyond our control, such as potential third-party interception.

Indemnity

You agree to indemnify us, including our officers, directors, employees, and contractors (the “Indemnified Parties”), and to hold them harmless from any and all actions, claims, demands, losses, liabilities, costs, and expenses arising from your access to, and use of, this Website or any breach by you of these Terms and Conditions.

Liability

To the fullest extent permitted by law, we disclaim and exclude all:

(a) conditions, guarantees, or warranties implied by law; and
(b) liability to you for personal injury, death, or for any direct, indirect, special, or consequential loss or damage arising out of your access and use of this Website or our services.

While we strive to ensure the information on our website is accurate and current, we make no guarantees as to its suitability, reliability, or completeness. It remains your responsibility to assess the risk of using any products or services through this Website.

Where permitted by law, our maximum aggregate liability shall not exceed the supply of services to you again.

General

We reserve the right to amend these Terms and Conditions without notice. Changes take immediate effect once published on the Website.

This agreement is governed by the laws of Queensland, Australia, and the parties submit to the exclusive jurisdiction of the courts in that State.